Frequently Asked Questions

This really depends on the service that is needed.  For emergency, the fix will be done immediately or addressed in the timeliest manner per tooling and parts.

This is also a factor based on what service is needed regarding labor time, parts, and insulation. We really want you to reach out to us directly so our techs properly assess the issue or need.  We do free estimates!

For emergencies, we schedule immediately.  For all other requests or inquiries, that are considered non-emergencies, roughly 24-48hrs.

At Your Second Opinion Plumbing Co, we understand that you don't need another headache dealing with a difficult customer service technician or repairman.  That's why we offer personal service that fits your schedule, with a 30-45min call ahead at your convenience with an easy process.

Our licensed technicians offer free in-home estimates at convenient appointment times.  And, unlike corporate companies, our team's salaries are not commission based.  That means you will never be sold services you don't really need.  That's another advantage to working with a New Albany, Indiana plumbing company.  You'll always pay a fair price for high-quality work with our warranties that come with every job, and we stand by that promise!

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